How can I access Windows Virtual Desktop?

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Accessing Windows Virtual Desktop

Before you access Windows Virtual Desktop you will need to request access to the service by logging a ticket on the IT Self-Service Portal.

To access your Windows Virtual Desktop, you can either use a web client or install a full client to your machine.

Please note: If you need to use SITS, we recommend using the full client rather than the web client and then connecting to a desktop PC on-site.

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Windows Virtual Desktop full client (Windows 10/11)

1. Search your machine for Microsoft Store and open it
2. Type ‘Windows App’ into the search box
3. Click on the App to bring up its page
4. Click ‘Get’ to install the App
5. When it is installed, click Open to continue
6. Follow the 3 steps through clicking ‘next’ each time
7. Windows App then open.
   
8. It will start on the Devices screen, click on ‘connect’ under ‘Staff – Full Desktop‘ to get to a Virtual Windows Desktop
9. For access to programs such as SITS, KX etc, click on Apps, and then double click on the program you want from the available list.
10. If you are unable to see any applications, please log a request on the IT Service Desk Portal.

To close a session:

When you’re not using these programs, we please ask that you sign out of the virtual session.

To sign out: Click the Windows Start icon in the bottom left of the virtual desktop

1. Select your name
2. Click ‘Sign Out’

Please be careful to sign out of the virtual desktop and not your physical desktop if you’re connecting to a desktop PC on-site.

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Windows Virtual Desktop online web client

1. Use your internet browser (Chrome, Firefox etc) to navigate to: https://rdweb.wvd.microsoft.com/arm/webclient
2. If prompted to log in, please enter your University of Worcester credentials.
3. Once you have successfully logged in, you should then see available resources such as KX, SITS Live and Staff – Full Desktop. Select the desired resource to open a connection.
4. If you are unable to see any application, please log a request on the IT Service Desk Portal.
5. If prompted, click Allow on the pop up window that appears asking for access to local resources.
6. When asked to enter your username and password, please log in using your University of Worcester credentials.
7. You will then be loaded into the select virtual application, this may take a short time to load.

To close a session:

When you’re not using these programs, we please ask that you sign out of the virtual session.

To sign out:

1. Click the Windows Start icon in the bottom left of the virtual desktop
2. Select your name
3. Click ‘Sign Out’

Please be careful to sign out of the virtual desktop and not your physical desktop if you’re connecting to a desktop PC on-site.

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Windows Virtual Desktop full client (MacOS)

1. Go to Mac App Store, and sign in with your Apple Store Account
2. Search for ‘Windows App’
3. Click ‘Get’ to download the App
4. Install the App
5. When it is installed, click Open to continue
6. Follow the 3 steps through clicking ‘next’ each time
7. Windows App then open.
8. It will start on the Devices screen, click on ‘connect’ under ‘Staff – Full Desktop‘ to get to a Virtual Windows Desktop
9. For access to programs such as SITS, KX etc, click on Apps, and then double click on the program you want from the available list.
10. If you are unable to see any applications, please log a request on the IT Service Desk Portal.

To close a session:

When you’re not using these programs, we please ask that you sign out of the virtual session.

1. Click the Windows Start icon in the bottom left of the virtual desktop
2. Select your name
3. Click ‘Sign Out’

Please be careful to sign out of the virtual desktop and not your physical desktop if you’re connecting to a desktop PC on-site.

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